
This page answers a few common questions and helps you find where to go next.
Many problems can be solved quickly by checking the documentation or verifying your setup first.
In most cases, the simulator export module is not installed or not enabled. Please verify that the Tacview export module is properly installed and activated in your simulator. Also make sure that no third-party add-ons or scripts are preventing it from running. For detailed troubleshooting steps, refer to the documentation dedicated to your simulator.
First, make sure you are using the latest official version and up to date graphics drivers. If the issue persists, try again without any third-party software running in the background, especially overlays, video capture tools, or add-ons.
If you still need help, our Report an Issue page explains which information to include in your report.
Our documentation hub contains setup guides, troubleshooting steps, and simulator-specific information. Start from the documentation, then use the section dedicated to your simulator or data source.
In many cases, resaving flight recordings with Tacview can reduce their size significantly, especially when the original data was not stored in an optimal format. For batch processing, you can use the following command line example:
If you are working with Falcon 4.0 VHS files, do not forget to specify the proper theater before opening the corresponding VHS file:
If you did not find your answer above, here are the best places to find help:
Browse the documentation, visit the community forums, or contact our support team directly.